We’ll Make Sure Your Belongings Are Protected

Many times, the contents of a home or business that’s suffered fire or water damage must be cleared before any restoration work can begin. If you reside in the greater Austin, TX area, WOW Total Cleaning & Restoration’s team can take care of moving your things to another location for you. We’ll take an inventory to ensure everything is accounted for throughout the process. We’ll also be sure to take good care of your items, especially the more fragile ones.

Please note that your items will be stored in a secured, climate-controlled location.

The WOW Contents Packout Process

During this difficult time, we want you to have peace of mind that every detail is being managed.

Here’s what our Packout Process involves:

• Communicating and scheduling all steps of the process directly with your insurance claims team to help you file your claim correctly.
• Quickly identifying and itemizing your valuable belongings that need to be packed.
• Generating a detailed inventory list that notes which items require cleaning or restoration.
• Packing your inventory with special care provided to your fragile objects.
• Promptly transporting your inventory to our secure, climate-controlled location.
• Cleaning and restoring your damaged items at our facility by our expert team.
• Returning your possessions to their original location after your home or building has been fully renovated.
  

Inventory Process

We take pride in our detailed and thorough inventory process. As we assess the damaged areas of your home, we begin by photographing your objects, noting the room each came from to ensure it returns to the correct location after clean-up. Then, each object is inspected to determine if it requires restoration with one of our eco-friendly cleaning methods or if it needs to be replaced. The photographed objects are labeled, categorized by the room in your home, and finally uploaded to a cloud account. Homeowners can access this account to view all their household items that will either need to be replaced or restored and to see exactly what we have in our climate-controlled storage. Additionally, our clients find that our inventory cloud link is a great tool to share with their insurance adjusters. And, if you see an item on the inventory list that you need returned to you, we can easily schedule a delivery to return the piece as quickly as possible.

Content Cleaning

In addition to temporarily storing your possessions, WOW Total Cleaning & Restoration can clean and restore them to pre-damage condition. We utilize a variety of equipment, cleansing techniques, and cleaning products. Plus, all our cleaning products and disinfectants are eco-friendly and EPA registered.

Here are just a few cleansing techniques that yield fantastic results:

• We use an ultrasonic cleaning technique that works by using high-frequency sound waves to remove anything from dirt to oily chemicals. Our machine can access even the tiniest of crevasses and gently penetrate porous surfaces to remove a variety of pollutants from your precious objects.
  
• Powerful commercial-grade washers and dryers are fantastic for laundering soft-surfaced items from your home.
  
• If objects have absorbed a powerful smell like smoke, we may decide to use our ozone chamber to remove those unpleasant odors. The ozone, or O3 gas, fills the chamber and makes contact with all levels of each object’s surface, penetrating all types of soft surfaces and oxidizing odors at their source.
  
• Effective Steramist Systems may also be used to disinfect and remove pungent odors that have penetrated the surface of your beloved items. This uses an ionized hydrogen peroxide technology and is safe on most surfaces, including sensitive equipment and even electronics.
  
• We also offer custom cleaning for specialty objects like oriental rugs.

The best part is that we will return your belongings to your home once everything has been cleaned and restored. We’ll even make sure they’re in the same places in your home as before!

Our WOW Total Cleaning & Restoration Promise

Our priority is to provide our customers with an exceptional experience and quality service. As a family-owned and -operated business since 2003, our well-trained staff and certified technicians are available to help you throughout the packing, inventory, and restoration process. And as always, we aim to use an eco-friendly solution and only choose cleaning products approved by the EPA.

When your home sustains fire and/or water damage, you have plenty of things to worry about already. Let WOW Total Cleaning & Restoration take care of packing, cleaning, and moving your belongings back into your home. Just give us a call to get started, or use the contact form on our website.